Get total peace of mind with your 12 month replacement hot tub cover!
How long does the warranty last?
This warranty runs for one year from the date of delivery of original purchase.
Who is covered?
This warranty covers the original purchaser with proof of purchase.
What does this warranty cover?
This warranty covers defects in materials and workmanship.
What does this warranty NOT cover?
This warranty does not cover damage from abuse, misuse or neglect (see listed items).
- Damage due to excessive chemicals or heat
- Inner foam core breakage
- Inner foam core moisture absorption due to foam breakage or damage to plastic barrier
- Damage, tears or abrasions to vinyl cover due to scraping, dragging or sliding of cover
- Damage due to use of silicone based cleaners or treatments
- Damage due to use of vapour seals as handles (pouches at inside ends of hinge)
- Damage due to weight placed on cover
- Damage caused by inappropriate storage
- Handles damaged due to lifting
- Adverse weather conditions, including wind
When the warranty service is required contact us.
What will we do?
Within the warranty period we will do the following:
- upon return of cover we will inspect the hot tub cover to determine whether failure is due to defects in materials or workmanship
- repair or replace, at our option, any defective cover or part of
What will we NOT do?
- We will not be responsible for freight cost for forwarding and return of your cover.
- We will not provide substitute or loan cover during repair period.
- We will not repair under warranty any damage due to the above list not considered defects.
Nothing in this warranty affects your statutory rights. |